Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or contact ThermostatsDirect, which is operated by Cold Air Central (the "Site").

Personal information we collect

When you visit the Site, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we may also collect information about the individual pages or products you view and how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using technologies such as:

• Cookies are data files placed on your device that often include an anonymous unique identifier. For more information about cookies, and how to disable them, visit allaboutcookies.org.
• Log files track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.
• Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

When you contact us about an order or a project, you may share additional information such as your name, email address, phone number, shipping or billing details, and the order or project specifics you choose to provide. We refer to this as "Order Information." When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

How we use your personal information

We use the Order Information you provide to respond to inquiries, support and fulfill orders placed through Cold Air Central, communicate with you, and screen for potential risk or fraud. When it is in line with the preferences you have shared with us, we may also provide you with information relating to our products or services.

We use Device Information to help screen for potential risk and fraud (in particular, your IP address) and, more generally, to improve and optimize the Site.

Sharing your personal information

We share your Personal Information with third parties to help us provide the services described above, such as processing orders and communicating with you. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's educational page. You can opt out of some targeted advertising by visiting the Digital Advertising Alliance's opt-out portal.

Do not track

Please note that we do not alter the Site's data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information below. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data retention

When you contact us about an order, we will maintain your Order Information for our records unless and until you ask us to delete it.

Sharing only what is needed

When emailing sales@coldaircentral.com, provide the information needed to identify the order or understand the technical question. Do not send payment-card details, account passwords, or access credentials by email. Photographs used for project review may reveal labels, addresses, network details, or people in the background, so review and crop images before sending them.

Minors

The Site is not intended for individuals under the age of 18.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at sales@coldaircentral.com.